Privacy and Cookie Policy

This policy explains how DigimedExpo collects, processes, and protects your personal data under applicable data protection laws such as the GDPR.

We access and use non-sensitive information from your device to improve our marketplace and personalize ads.

This Privacy and Cookie Policy provides information on how DigimedExpo collects and processes your personal data.

By using our services, you consent to the processing of your personal data as described in this policy.

We collect your personal data to improve our services and connect you with relevant sellers or buyers.

Information you provide: identity data, contact data, and address.

Institution, company, biomedical engineer, event organiser, invitation, membership, role, and profile information submitted through account workflows.

Quote request, RFQ, quotation, meeting request, ticket, contact conversation, in-app message, notification, and support communication data.

Information on your website usage: searches, views, downloads, and activity logs.

Marketplace engagement data such as product, company, engineer, expo, live event, launch, category, newsletter, e-magazine, and community interactions.

Mobile data: location, device ID, and app interaction.

Information from third parties: payment providers, merchants, and advertisers.

A cookie is a small file of letters and numbers stored on your device.

Cookies help distinguish users, improve site functionality, and personalize user experience.

We use cookies to track visitor interactions, identify preferences, and send tailored advertising messages and newsletters.

Approved third parties may also set cookies when you use our marketplace, including search engines, social media networks, and advertising companies.

Registering you as a user.

Communicating your request for quotes.

Managing buyer institution procurement, company membership, biomedical engineer profiles, event organiser accounts, entity invitations, and role-based access.

Delivering realtime notifications, conversations, support tickets, contact-message replies, expo meeting requests, live event interest records, and quote or RFQ updates.

Managing your relationship with us.

Improving our website, applications, and services.

Recommending or advertising products or services which may be of interest to you.

Preparing consent-based newsletters, e-magazine issues, marketplace snapshots, event updates, product launch highlights, and service announcements.

Supporting AI-assisted drafting, summaries, and marketplace guidance while monitoring quality, abuse, and safety.

Complying with legal obligations, including verifying your identity where necessary.

Detecting fraud.

Linking the buyer and the seller: to deliver your request for quote to the seller on our marketplace.

Sharing appropriate attendee, meeting-request, quote, RFQ, and contact details with the relevant host, exhibitor, supplier, institution, or admin user where the feature requires it.

Restricting, redacting, or withholding sensitive buyer details where subscription, billing, moderation, or platform rules require limited access.

Working with third-party service providers, including data analysis, marketing assistance, payment processing, content transmission, and customer service.

Business transfers: customer information may be transferred together with other business assets where applicable.

Detecting fraud and abuse: we may release account and personal data for fraud protection and legal compliance.

When we share data with third parties, we require them to process it only for specified purposes and in accordance with our instructions.

We may transfer your personal data to locations in another country where permissible under applicable laws.

Where international transfers occur, we put in place necessary measures to protect your data and continue respecting your legal rights.

We use appropriate security measures to prevent accidental loss, unauthorized access, alteration, disclosure, or misuse of personal data.

Access to personal data is limited to employees, agents, contractors, and third parties with a business need to know.

We have procedures to deal with suspected personal data breaches and will notify affected users and regulators where legally required.

Please keep us informed if your personal data changes during your relationship with us.

Under certain circumstances, you may have rights to access, correct, erase, object to, or restrict processing of your personal data.

You may also unsubscribe from our emails and newsletters, adjust communication preferences where available, or contact us about suppression requests.

Realtime features such as notifications, conversations, tickets, contact messages, quote updates, meeting requests, and live event activity may process message content, status, delivery, and read-state metadata.

AI-assisted features may process prompts, drafts, summaries, marketplace context, and safety metadata to provide the requested assistance and improve quality controls.

Analytics may count views, visits, engagement, profile readiness, listing performance, campaign activity, newsletter activity, e-magazine interaction, and dashboard KPIs.

Newsletter and e-magazine systems may process consent, preferences, unsubscribe status, suppression status, delivery events, opens, clicks, bounces, and related campaign records.